General Manager
Why We’re Here
Our purpose, cause, and passion are to create opportunities. We believe genuine connections improves people’s lives, and create opportunities for our team, our community, our business partners, and our guests.
How We're Different
It all starts with you. The authentic, genuine you. We fully welcome and celebrate all diverse backgrounds, experiences, and varied personalities. When people are encouraged to just be themselves, that’s when they truly sparkle!
We also seek out individuals who have a passion to make people’s lives better and lead a self-less, creative, and honest work environment. Those who are driven to achieve excellence and encourage their colleagues to do the same.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives everything we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
What You'll Do
As the GM of the property you'll build an exciting, innovative, and memorable experience for all guests by leading a well-rounded, knowledgeable team. You're the ultimate servant-leader and are responsible for monitoring labor costs, financial performance, staff development, scheduling, and day to day operations. You'll act as an advocate for the property, be a creator of personalized experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
- Maintain an active presence throughout the hotel, restaurants, and banquets - lead daily huddles, regular department meetings, and conduct daily walk-throughs the property.
- Lead a team of property managers and foster opportunities to learn, grow, and develop their skills. Identify talent and provide the necessary training as positions open.
- Interview, hire, and train team members.
- Lead, manage, and appraise Team Members performance to the standards of employment and job performance set by the core values of 6PM Hospitality Partners, LLC. and Hilton. Mentor while addressing any feedback and problem solve.
- Attend brand conferences, workshops, and meetings to keep abreast of current information and developments in the field
- Celebrate employees’ achievements!
- Emphasize property-wide safety and security through training, inspection, and preventative enforcement
- Participate in development of financial objectives and operating budgets. Consistently meet the budget in all areas of cost control.
- Partner with the Food and Beverage Manager to give final approval of all menus and pricing.
- Collaborate with the Director of Sales to execute and improve the annual marketing plan. Work closely with sales on booking groups, and build repeat guests, and corporate accounts.
What You Bring
- 5+ years as a Hotel General Manager with Event facilities, and multiple Food and Beverage outlets.
- 8+ years in Hospitality Management preferred.
- Bachelor's degree in Hospitality/Restaurant Management, Business or equivalent field required.
- Certified Food Manager Certification, Allergens, TIPS Certification, and CPR.
- Experience with all aspects of hotel and restaurant operations, and sales including budgeting, expense management, inventory, payroll and labor costing, staffing, marketing, owner relations, and P&L management.
- Preferred systems knowledge and experience with Hilton PEP/OnQ, Opera, M3 Accounting Core, Paycor.
- Passion for crafting and personalizing guest experiences!
- Flexible schedule, able to work evenings, weekends, and holidays when needed based on guest demand.
Employee Benefits
- Paid time off for all full-time and part-time team members
- 8 hours of paid volunteer paid for all team members
- Holiday pay
- Travel discounts for employees, friends, & family
- Restaurant discounts
- Health, vision, and dental insurance available for full-time team members
- Employee recognition perks and benefits
- Advancement opportunities
- Paid maternity/paternity leave or adoption leave for qualifying FMLA
