General Manager

General Manager – NOMAD Restaurant: Bay Harbor, MI

Operated by Ross Hospitality (sister restaurants Maple + Batter & Brandy's Harbortown)

Search by Harper Associates

Situated along five miles of stunningly beautiful Lake Michigan shoreline between Petoskey and Charlevoix, Bay Harbor is an idyllic destination for vacationers, visitors and residents alike. With spectacular views, world-class amenities, unique accommodations, unrivaled recreational opportunities and a calendar full of events, this is an extremely desirable four-season location.

As a growing organization continuing to build and refine their systems and structure, this role requires a hands-on leader who is comfortable operating with a degree of autonomy and motivated to help shape processes, standards, and team development. Ross Hospitality is expanding quickly, with their fourth concept opening this year and additional projects already in development. We are searching for a highly experienced, top-tier operator with a strong leadership track record. They must be passionate about hospitality and motivated by the long-term career growth potential within the company. The ideal candidate is passionate about Michigan and is either already living within the state or has roots there and would love to return for this exciting career opportunity.

Essential Duties & Responsibilities:

• Meeting financial metrics set by owners and/or leadership including but not limited to revenue targets, cost of goods sold %’s (wine, liquor, beer, food, etc.), labor costs, and budgeted operational expenses.
• Identifying and implementing revenue generating, cost savings and operational efficiency opportunities.
• Ensuring NOMAD is operation ready during all standard hours of operation while implementing and enforcing established service standards and procedures.
• Manage the dining room/patio, including setting up and breaking down tables, ensuring cleanliness and order, maintaining an organized work environment, and resolving guest complaints.
• Oversee the bar, including ordering and maintaining inventory (wine/liquor/beer/etc.), making certain that drinks are served accurately and promptly.
• Ordering of all disposable and approved misc. items needed for daily operation of the restaurant.
• Development and training of all front-of- house staff, including, but not limited, to ambassadors, support, bartenders, and hosts/hostesses.
• Work closely with Chef and direct kitchen operations in their absence.
• Coordinate staff availability and prepare weekly FOH/BOH schedules to ensure the restaurant is adequately staffed for each shift.
• Schedule, screen and perform initial round of interviews for hiring needs.
• Onboarding of new hires confirming all pertinent payroll information is obtained and provided to Company Controller/Payroll Admin in a timely manner.
• Perform and/or oversee opening and closing procedures, including nightly close out and cash deposits.
• Support in preparation and execution for all major holiday weekends and events including but not limited to, restaurant buy-outs, Dart for Art, rehearsal dinners/parties etc.

Excellent salary and benefit package. All inquires held in strict confidence.

Please email resume to: [email protected]